Privacy Statement (ZA)

This Privacy Policy outlines how EcoShine Solar Cleaing (“we”, “us”, or “our”) collects, uses, and protects the personal information of visitors to our website www.ecoshinesolar.co.za. We are committed to ensuring the privacy and security of your information in accordance with the Protection of Personal Information Act (POPIA).

In this privacy statement, we explain what we do with the data we obtain about you via www.ecoshinesolar.co.za.  We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• we aim to limit our collection of personal data to only the personal data required for legitimate purposes.
• we take appropriate security measures to protect your personal data and require this from parties that process personal data on our behalf.
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions or want to know exactly what data we keep of you, please contact us.

1. Data Collection and Usage

We collect personal data through a contact form on our website. This includes:

• • Name and Surname
  • Contact Number
  • Email Address
  • Other personal information voluntarily provided by you

This data is collected for the purpose of responding to your inquiries, providing services, and maintaining records for internal administrative purposes.

2. Analytics and Tracking Tools

We use the following tools to analyze and improve your experience on our website:

• • Google Analytics GA4
  • Facebook Pixel
  • Google Tag Manager
  • Google Search Console
  • Rank Math Pro (SEO)

These tools help us understand website traffic and usage patterns to improve our services and user experience. Data collected through these tools is processed in accordance with their respective privacy policies.

3. Data Sharing and Disclosure

We do not share the personal information collected through our website with third parties for their reuse. Any data sharing will be strictly for the purpose of providing our services and as required by law.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details will be deleted before such handover takes place.

4. Data Storage and Security.

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

• • Vulnerability Detection
  • Website Hardening/Security Features
  • (START)TLS / SSL / DANE Encryption
  • Login Security
  • DKIM, SPF, DMARC and other specific DNS settings
  • HTTP Strict Transport Security and related Security Headers and Browser Policies
  • Security measures of hardware that contain, or process personal data.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, in compliance with our legal obligations and data protection policies under POPIA.

6. User Rights

Under POPIA, you have certain rights regarding your personal data, including:

• • The right to access your data.
  • The right to correct any inaccuracies.
  • The right to object to the processing of your personal data
  • The right to complain to the Information Regulator
  • The right to have your data deleted when no longer necessary.
    
    

7. Changes to the Privacy Policy

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Contact Information

For any inquiries or concerns regarding this privacy policy or your personal data, please contact us at [email protected] .